Need a new roof but worried about getting scammed?
You’re not alone. With over 253,000 roofing contractors operating across the United States, finding the right one can feel overwhelming. And here’s the kicker…
The roofing industry is plagued with scams.
Door-to-door “storm chasers,” fake damage claims, and contractors who take your money and disappear are more common than you think. But don’t let that scare you away from getting the roof your home needs.
Here’s the good news: By knowing what to look for, you can avoid the bad apples and find a contractor who’ll do quality work at a fair price.
What you’ll discover:
- Red Flags That Scream “Roofing Scam”
- The Essential Questions Every Homeowner Should Ask
- How to Verify a Contractor’s Legitimacy
- Smart Strategies for Getting the Best Deal
Red Flags That Scream “Roofing Scam”
Want to know the easiest way to spot a roofing scammer?
They show up at your door uninvited. Legitimate roofing companies in Lancaster PA and elsewhere don’t need to go door-to-door hunting for business. They’re usually booked solid from referrals and repeat customers.
Here’s what to watch out for:
The “Storm Chaser” Scam
These guys follow severe weather like vultures. They’ll knock on your door claiming they “noticed damage” from the street and offer a free inspection.
Don’t fall for it.
Many of these contractors aren’t even licensed in your state. They do quick, shoddy work and disappear before you realize the problems.
The “Today Only” Pressure Tactic
Any contractor who pressures you to sign a contract immediately is bad news. Legitimate contractors understand that replacing your roof is a major decision. They’ll give you time to think it over and compare quotes.
Real contractors don’t use high-pressure sales tactics.
Asking for Large Upfront Payments
Here’s a massive red flag: contractors demanding large down payments before starting work. Reputable contractors typically ask for 15% or less upfront to cover material costs.
If someone wants 50% or more before lifting a hammer? Run.
The “Insurance Will Cover Everything” Lie
Some scammers promise to waive your deductible or guarantee insurance approval. This is insurance fraud, and you could be held liable.
Never let anyone commit crimes on your behalf.
The Essential Questions Every Homeowner Should Ask
Before hiring any roofing contractor, you need to ask the right questions. These will help you separate the professionals from the pretenders.
Are You Licensed and Insured?
This isn’t negotiable. Every legitimate contractor should have:
- A valid state contractor’s license
- General liability insurance
- Workers’ compensation coverage
Ask to see proof of all three. If they can’t provide it immediately, keep looking.
Can You Provide Local References?
Good contractors are proud of their work. They should readily provide references from recent local jobs.
Here’s what to do: Call at least three references and ask specific questions about work quality, timeliness, and cleanup.
What’s Your Physical Business Address?
Be wary of contractors who only provide a P.O. box or cell phone number. Legitimate businesses have physical locations where you can find them if problems arise.
How Long Have You Been in Business?
Experience matters in roofing. Look for contractors who’ve been established for at least five years. The average U.S. roofing business has 3.2 employees, so many are small operations. But longevity shows they’re doing something right.
How to Verify a Contractor’s Legitimacy
Don’t just take their word for it. Here’s how to do your homework:
Check Their License Status
Most states have online databases where you can verify contractor licenses. Search for their license number and make sure it’s current and in good standing.
Look Up Their Insurance
Contact their insurance company directly to verify coverage. Don’t just look at a certificate – call the insurer to confirm the policy is active.
Research Their Reputation
Nearly 70% of roofing companies lack trust in their existing marketing. That’s why online reviews are crucial. Check:
- Google Reviews
- Better Business Bureau ratings
- Angi (formerly Angie’s List) scores
- State licensing board complaints
Verify Their Physical Location
Drive by their business address. A legitimate company will have:
- Professional signage
- Work trucks and equipment
- An established presence
Smart Strategies for Getting the Best Deal
Getting quality roofing work doesn’t mean you have to overpay. Here’s how to get the best value:
Get Multiple Quotes
Always get at least three detailed written estimates. This helps you spot outliers – both unreasonably high and suspiciously low bids.
Remember: The lowest bid isn’t always the best deal. Quality materials and skilled labor cost money.
Understand What’s Included
A good estimate should detail:
- Materials specifications and quantities
- Labor costs
- Permit fees
- Cleanup and disposal
- Timeline for completion
- Warranty information
Timing Matters
The roofing industry is projected to grow 6.17% annually through 2030. With 77% of contractors expecting residential roofing sales to grow, demand is high.
Here’s the strategy: Get quotes during off-peak seasons (late fall or early spring) for better pricing and availability.
Material Considerations
Steep-slope asphalt shingles are the most popular roofing material, used on 83% of U.S. homes. But don’t automatically assume they’re right for your home.
Discuss options like:
- Metal roofing (growing 3.5% annually)
- Energy-efficient materials
- Impact-resistant shingles
Contract Essentials
Never start work without a detailed written contract that includes:
- Specific materials and brands
- Work timeline
- Payment schedule
- Change order procedures
- Warranty details
- Cleanup responsibilities
Protecting Yourself During the Process
Even with a good contractor, protect yourself throughout the project:
Payment Best Practices
- Never pay large amounts upfront
- Pay according to completion milestones
- Keep final payment until you’re completely satisfied
- Use checks or credit cards (never cash)
Stay Involved
- Inspect work progress regularly
- Ask questions if something doesn’t look right
- Take photos of work in progress
- Ensure proper permits are obtained
Document Everything
Keep records of:
- All communications
- Payment receipts
- Progress photos
- Any changes to the original plan
When Things Go Wrong
Despite your best efforts, problems can arise. Here’s what to do:
For Poor Workmanship
- Document issues with photos
- Contact the contractor immediately
- Review your warranty terms
- Consider third-party inspection
For Contractor Disputes
- File complaints with your state licensing board
- Contact the Better Business Bureau
- Consider small claims court for financial disputes
- Report insurance fraud to your state insurance commissioner
Discovering What Makes Great Work
Want to know what separates good contractors from great ones?
Attention to detail. Great contractors:
- Protect your landscaping during work
- Clean up thoroughly each day
- Communicate progress regularly
- Stand behind their work with solid warranties
- Use quality materials from reputable manufacturers
They also understand that your home is your biggest investment. They treat it with the respect it deserves.
Final Thoughts
Choosing the right roofing contractor doesn’t have to be stressful. By following these guidelines, you’ll avoid the scammers and find a professional who’ll give you a roof that protects your home for decades.
Remember these key points:
- Never hire door-to-door solicitors
- Always verify licenses and insurance
- Get multiple detailed quotes
- Take time to make your decision
- Trust your instincts
With commercial roofing sales expected to grow 80% in 2025, quality contractors are busier than ever. The good ones are worth waiting for.
Your roof is too important to trust to just anyone. Do your homework, ask the right questions, and you’ll find a contractor who’ll give you quality work at a fair price.
That’s the kind of peace of mind every homeowner deserves.